Scan-X

Service & Repair X-Ray Inspection

Along with supplying new systems Scan-X security also offers servicing and repairs on most X-Ray Inspection units.

If the metal detection archway can't be repaired on site, we can offer a temporary replacement whilst your unit is repaired.

We can offer impartial independent advice in metal detection archway and electromagnetic detection systems.

  • Risk Assessment
  • Operator Training

Spares

Scan-X X-Ray Inspection Holds a large supply of both new, used & re-conditioned spares such as:-

Generators, Main Power control boards., Drive motors, Diodes & computers.

Used & re-conditioned parts can cost less than half what new parts cost & is a very cost effective way of getting older machines back up & running. Call or email us with your requirements.

Service Contracts

Scan-X X-Ray Inspection can offer a wide range of servicing on your existing equipment regardless of make or age.

Below are examples of contracts available.

Service Levels
Scan-X

Service Contracts - Features & Benefits

Platinum PLUS Contract
  • Preventative maintenance visits per year:- 4, travel and service consumables included.
  • Breakdowns are included < 8 hour target response to be on–site, 7 callouts per year limit per machine. All labour, all travel, callout charge, all parts, all parts shipping costs
  • After 7 callouts, Exclusion-Work pricing will be charged.

Platinum Contract
  • Preventative maintenance visits per year:- 4, travel and service consumables included.
  • Breakdowns are included < 24 hour target response to be on–site, 7 callouts per year limit per machine. All labour, all travel, callout charge, parts, parts shipping costs
  • After 7 callouts, Exclusion-Work pricing will be charged.

Gold Contract
  • Preventative maintenance visits per year:- 2, travel and service consumables included.
  • Breakdowns are included < 24 hour target response to be on–site, 7 callouts per year limit per machine. All labour, all travel, callout charge.
  • All breakdown parts are chargeable at manufacturers published prices.
  • After 7 callouts, Exclusion-Work pricing will be charged.

Silver PLUS Contract for all machines
  • Preventative maintenance visits per year:- 4, travel and service consumables included.
  • Breakdowns are excluded < 24 hour target response to be on-site, callout charge
  • All labour and parts, travel costs (time and mileage) are chargeable for breakdowns

Silver Contract for all machines
  • Preventative maintenance visits per year:- 2, travel and service consumables included.
  • Breakdowns are excluded < 24 hour target response to be on-site, callout charge
  • All labour and parts, travel costs (time and mileage) are chargeable for breakdowns

PDFClick on the icon to download full details of our Service Contracts in Adobe Acrobat PDF format